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Setting up 3CX on your iPhone

Should you need to setup your 3CX extension on your handset, contact your phone system administrator first and get the extension provisioned for remote access, and also request a new Welcome email message. Then, if you have an iPhone, follow the 8 steps below to set it up.

  1. On your iPhone, search for 3CX in the App Store. Once you have found it, install the application.
  1. Don’t open the application as yet. For the next part, your phone system administrator should have sent you a Welcome to 3CX! email message.
  1. When you are reading the email, scroll to the bottom until you can see the attachments.
  1. Once at the bottom, click on the .3cxconfig attachment.
  1. On the second row that pops up, scroll to the very right.
  1. Click on the More icon to choose another program to open the attachment with.
  1. If you scroll down the list, you will see an item called Copy to 3CX. Tap on that.
  1. The 3CX app should open and then login with your extension number automatically. Once you have done this, you iPhone is setup to use the 3CX app.