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Creating a Web Meeting with the 3CX WebClient

3CX allows you to have client less web meetings. In order to do this, you need to ensure you are using the Google Chrome web browser. Alternatively, there are apps for iPhone, iPad and Android devices.

  1. To start your web meeting, you need to log into the 3CX webclient portal. The link, username and password will be on your Welcome to 3CX email, however if you do not know this information please contact your administrator.
  1. Once you have logged into the web client, click on the WebMeeting menu on the left hand side.
  1. Click on the Log in button to log into the WebMeeting platform.
  1. Once you have logged in, you will need to add people to your WebMeeting. On the right hand side, near the top you will see a (+) next to the Attendees. Click on this to add the participants to the WebMeeting.
  1. When the window pops up, you can add people by using their email address. Depending on the version of 3CX you have, the limits for connections are 25, 100 or 250 participants. If you’d rather send the participants a personal email, you can copy the Meeting URL and place it in an email to send to your staff or clients.
  2. Once you have done the above, click OK and wait for the meeting participants to join the meeting.

Having Poor Video Performance ?

A major factor that can make or break your WebMeeting experience is your own internet bandwidth. To allow WebMeeting to utilize your internet connection to its full capacity, use the “Video Adaptivity” setting.

“Video Adaptivity” controls how much your transmitted video can degrade to compensate for users with lower bandwidth connections. Organizers can adjust this option to apply for all participants in the meeting.

Use WebMeeting's Video Adaptivity option to handle low-bandwidth connections.

To adjust the settings, during a web conference:

  1. Click on the “Settings” icon above the left-side participants’ panel to open up the “Settings” dialog.
  2. Choose a preset that works best in your case:
    • “Balanced” – The default preset for the “Video Adaptivity” can lower the video quality up to 40%.
    • “Stability” – If your participants still experience connectivity issues or disconnections, it’s best to drag the slider to the left to set this preset. This potentially lowers video quality up to 80% for participants with lower-bandwidth connections.
    • “Quality” – To ensure the best possible video quality irrespective of your participants’ connection specifications, set this preset to allow video quality drop no more than 15%.
  3. Close the dialog to apply your settings.

And that’s it! You and your participants are now set for a stable WebMeeting experience. For more info head over to the WebMeeting User guide.